I’ve lost my files, how can I access them again?
NihajIf you’ve lost your download link email or didn’t make an account with us during your purchase you’re still able to retrieve your order!
1) First be sure to create a PremadeGFX.com account so that we are able to link your files to your account. Create an account.
2) We require the following information in order to locate your download:
Email that was used for the purchase
And either:
PremadeGFX order number
or the exact date and time of the purchase
3) Submit your information through our contact form and a member of our support team will assist you with your order.