Support
Commonly asked questions and answers.
Frequently Asked Questions
Commonly asked questions and answers
Do I need paid software like photoshop?
Paid software such as photoshop and after effects are not needed, for the most part. We provide…
Can I change the colours?
Since many of our packages require multiple effects to be used, changing the colours…
How fast will I receive my download?
Once your payment goes through, you will be directed to an instant download page where…
I’ve made an order but didn’t receive a download link
Occasionally, PayPal will place payments on hold or pending, which will delay you having access to…
I’ve lost my files, how can I access them again?
If you have lost your download link email or did not create an account…
Refunds
Once a stream package has been downloaded it is ineligible for refund…
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